Shipping policy

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

ParPro & Co. Shipping Policy

Where We Ship We currently ship within Canada only. Because fragrances contain alcohol, they're classified as dangerous goods and must ship by ground service.

Processing Time Orders are packed and shipped within 1–3 business days. You'll receive a tracking number by email once your order ships.

Delivery Time Most orders arrive within 2–8 business days, depending on your location. Remote areas may take longer.

Shipping Rates:  Shipping costs are calculated at checkout.

Local Pickup & Delivery (Victoria) Victoria-area customers can choose local pickup or local delivery at checkout.

Tracking Tracking can take 1–2 business days to update after your order ships. If you don't see any updates after 5 business days, email us and we'll look into it.

Address Accuracy Please double-check your shipping address before placing your order. We're not responsible for orders sent to an incorrect address entered at checkout. If we make an error, we'll fix it at no cost to you. Some workplaces and industrial sites don't accept deliveries, so if you're unsure, use your home address.

Order Changes & Cancellations Need to change or cancel an order? Email us as soon as possible. We can make changes until your order has shipped.

Lost or Damaged Packages If your package is lost or arrives damaged or leaking, email us within 7 days of delivery with your order number and photos, and we'll make it right.

Questions? Email support@parpro.co